Digital innovations make incredibly easy for brands to
communicate directly with end customer. In order to establish the two-way
communication, most companies approach to social media.
However, if your company wants to make its communication
strategy more effective, consider building a virtual community. Here are 5 strategy
examples for building a quality branded community from successful digital
communities.
1.
Reddit. Reddit is considered one of the most efficient
social networking services, particularly because it greatly empowers its users.
It offers an excellent opportunity to build your community by utilizing trusted
users. Those who stimulate activity on the website and follow the guidelines can
easily grow their influence in the community. Moreover, they can even get moderator
capabilities, having the right to dictate the brand’s voice.
2. Doug. It
should come as no surprise that most people expect to be recognized for their effort
and time invested. Consequently, Doug rewards users for engaging with the brand
and participating. Users are awarded points for commenting, sharing and submitting
content. There is a leader board, where all the users are ranked based on the
sum of participation points they have.
3. Fark. When
building an online community, the most important and at the same time most
difficult is always to keep the message topical. If you don’t stay in line with
the brand’s voice, your message are going to be lost.
4. Buzzfeed. Buzzfeed
has created an incubator community, which is based on user generated content.
Allowing a platform for users to add unique content to the brand minimizes
the money and time Buzzfeed has to spend on generating content internally. Even
with no mass following, your company brand can still utilize user generated
content to minimize the internal work that goes into creating content. Allow
community members to submit unique content in order to build and scale your
brand.
5. ChaCha. Successful
communities are based on two-way interactions. Therefore, you should be talking
with your community, but not at it. One of the good proved methods to do it is to
organize forum, or a question-and-answer theme. Thus, you provide the great opportunity
for questions-and-answers to build company/brand credibility. Such websites as ChaCha
have even built an entire brand around this effective concept.
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