The
content quality depends directly on the quality of the material you offer. As a
rule, the offered information isn’t perfect, because information providers’
knowledge of their own clients is awfully poor.
Don’t
forget that a customer survey is a wonderful endless source of rich content. However,
in order to collect information, the customer survey should involve these 3 fundamental
questions.
While
creating great content, you have to get as much information from your clients
as possible. Creative ideas you can come with depend on the quantity of
information you can obtain. For obtaining the most useful information, you
should prepare a list of correct and detailed questions for your clients. When
the clients see that you are interested in the question, the trust begins to build
and grow strong.
Many
specialists, including SEO professionals and link builders, have found out that
customer analysis is one of the most useful sources of publicity and editorial
links.
Here
are those 3 main questions that can help you create incredibly useful content.
1. Categorization
The
categorization question is a quite simple and general question that offers you
the perspective opportunity to develop your content afterwards. The question sounds
like that: “To which of the following areas do you belong?” And list the main
areas for the client to specify the sector.
This
question allows you to make content focused on several certain niches.
2. Customer Story
Then
ask the client to tell you a story about the company products he has tried, or
how he solves a problem, etc. The customer story question should begin with “Tell
us a story about…” Customers will like the question, especially in case they
have some recent interesting experiences to talk about.
3. Contact Permission
The
information given by clients in a survey is confidential. You cannot use it in
your content until you inform people that you are conducting some case studies.
If they are interested in participating, you can use the valuable material you’ve
got.
Contact
permission question allows you to do 2 main things that are considered the key
to high quality content:
- 1. You are informing people that you want to create publicity material, including customer stories, which can draw attention of PR savvy respondents.
- 2. You are getting their permission to go on with your questions and dip into their opinions.
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